Cookie Policy
Last updated: March 14, 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow us to recognize your device and store some information about your preferences or past actions. This helps us improve your experience on our website.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential functionality: To enable core website features and maintain your session
- Preferences: To remember your settings and preferences
- Analytics: To understand how visitors use our website and improve our services
- Security: To protect against fraud and ensure website security
- Performance: To optimize website performance and loading times
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. These cookies cannot be disabled.
- PHPSESSID: PHP session cookie that maintains your login state and shopping cart. This is a session cookie that expires when you close your browser.
- owl_cookie_consent: Stores your cookie consent preferences. This cookie expires after 365 days.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website functionality and user experience. These cookies are only set if you consent to analytics cookies.
- owl_analytics_consent: Indicates that you have consented to analytics cookies. This cookie expires after 365 days.
- Google Analytics cookies: If we implement Google Analytics, cookies such as _ga, _gid, and _gat may be set. These are only loaded if you have consented to analytics cookies.
- Website performance monitoring cookies: Any third-party performance monitoring tools (if implemented) will only set cookies if you have consented to analytics cookies.
Functionality Cookies
These cookies allow the website to remember choices you make (such as language preferences) and provide enhanced, personalized features. These cookies are only set if you consent to functionality cookies.
- owl_functionality_consent: Indicates that you have consented to functionality cookies. This cookie expires after 365 days.
- User preference cookies: Any cookies that remember your preferences and settings (if implemented).
- Language selection cookies: Cookies that remember your language preference (if implemented).
Targeting/Advertising Cookies
These cookies may be used to deliver relevant advertisements and track campaign effectiveness. We currently do not use advertising cookies, but this section is included for future reference.
4. Third-Party Cookies
Some cookies on our website are set by third-party services. These may include:
- Payment processors: Stripe may use cookies for secure payment processing
- Analytics providers: Google Analytics or similar services (if implemented)
- Content delivery networks: To optimize content delivery
These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.
5. Cookie Duration
Cookies can be either:
- Session cookies: Temporary cookies that are deleted when you close your browser (e.g., PHPSESSID)
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them (e.g., consent cookies which last 365 days)
Specific Cookie Durations:
- PHPSESSID: Session cookie (expires when browser closes)
- owl_cookie_consent: 365 days
- owl_analytics_consent: 365 days (only set if analytics consent given)
- owl_functionality_consent: 365 days (only set if functionality consent given)
6. Managing Cookies
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Browser Settings
You can manage cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Privacy, search, and services > Cookies and site permissions
Note: Disabling certain cookies may affect website functionality and your user experience. Essential cookies cannot be disabled as they are necessary for the website to function.
7. Cookie Consent
When you first visit our website, you will be presented with a cookie consent banner. We require your explicit consent before setting non-essential cookies on your device. This means you must actively choose to accept cookies - we do not use implied consent.
You can choose to:
- Accept All: Allow all cookies including analytics and functionality cookies
- Essential Only: Only allow essential cookies necessary for the website to function
- Customize: Choose which types of cookies you want to allow
You can change your cookie preferences at any time by clicking the "Manage Cookie Preferences" link in the footer of any page, or by adjusting your browser settings.
Withdrawing Consent: If you withdraw your consent, we will stop setting non-essential cookies. However, essential cookies cannot be disabled as they are necessary for the website to function properly.
8. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no standard for how DNT signals should be interpreted. Our website does not currently respond to DNT signals.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.
10. More Information
For more information about cookies and how they work, you can visit:
11. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: support@owllaboratories.co.uk
- Phone: 0800 654 6208
- Address: Newcastle, United Kingdom