Medical Disclaimer

1. Not a Substitute for Medical Care

The test results and health insights provided by OWL Laboratories are intended for informational and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, symptoms, or treatment options. Never disregard professional medical advice or delay seeking it because of information obtained from our services.

2. Test Results Interpretation

While our test results are processed by accredited UK laboratories using validated methods, the interpretation of results requires clinical context that only a qualified healthcare professional can provide.

• Test results may vary based on timing, preparation, and individual factors
• Reference ranges are general guidelines and may not apply to all individuals
• Abnormal results do not necessarily indicate a medical problem
• Normal results do not guarantee the absence of disease
• Results should be interpreted in conjunction with your medical history and symptoms

3. Emergency Situations

If you are experiencing a medical emergency, call 999 immediately. Do not rely on our test results or services for emergency medical situations.

If you receive abnormal test results or have concerns about your health, contact your GP or healthcare provider promptly. Do not wait for our support team to respond in emergency situations.

4. Limitations of At Home Testing

At home blood testing has certain limitations:

• Sample collection quality may vary
• Some tests may require fasting or specific preparation
• Not all health conditions can be detected through blood tests alone
• Results may need to be confirmed with additional testing
• Some markers may require clinical interpretation beyond reference ranges

5. No Medical Relationship

Using our services does not create a doctor-patient relationship, physician-patient relationship, or any other professional healthcare relationship. OWL Laboratories and its staff are not providing medical advice, diagnosis, or treatment.

6. Accuracy and Reliability

While we use accredited laboratories and validated testing methods, no test is 100% accurate. False positives and false negatives can occur. Test results should be confirmed with your healthcare provider, especially if they are unexpected or concerning.

7. Use of Results

You are responsible for how you use your test results. We recommend:

• Sharing results with your GP or healthcare provider
• Discussing any concerns or questions with a qualified medical professional
• Not making significant health decisions based solely on test results
• Following up with appropriate medical care as recommended

8. Regulatory Status

Our tests are processed by UKAS-accredited laboratories. However, our service is provided for informational purposes and is not intended to replace regular medical check-ups or professional healthcare services.

9. No Warranty

We make no warranties or representations regarding the accuracy, completeness, or usefulness of test results for any particular purpose. Results are provided "as is" for informational purposes only.

10. Your Responsibility

By using our services, you acknowledge that:

• You understand the limitations of at home testing
• You will consult with healthcare professionals about your results
• You will not use results as the sole basis for medical decisions
• You understand that test results are not a substitute for professional medical care
• You will seek immediate medical attention for emergencies

11. Contact for Medical Concerns

If you have medical concerns or questions about your test results:

• For emergencies: Call 999
• For urgent concerns: Contact your GP or NHS 111
• For general questions: Contact our support team at support@owllaboratories.co.uk or 0800 654 6208

Note: Our support team can help with technical questions and result interpretation guidance, but cannot provide medical advice or diagnosis.

12. Changes to Disclaimer

We may update this Medical Disclaimer from time to time. Continued use of our services after changes constitutes acceptance of the updated disclaimer.